Respectful and prompt and doing their job now they scheduled well. They took me right in the guys made me feel like I was part of the team and I appreciate that. Yeah, I definitely go back.

Not very well organized. The customer service and waiting areas look unprofessional. Waiting area has a funky odor

They changed my oil without my consent. They charged it under a miscellanus shop fee. Does anyone do business right nowadays.

The service has become very disrespectful of customers and apparently doesn’t need business. I need to find another service dealership.

I always have a great experience at this dealer. The service advisors and technicians are always very professional and polite. They send pictures and videos of additional services needed, along with the price of the added service. In my most recent visit my service advisor Jared Jones and the service technician did an excellent job. I know that I am in good hands when I bring my car to this location.

Edgar was a pleasure to work with, he listened and helped me get everything I want ed out of my new car

Took more than two hours and half hours for 15 months service, also fix me small chips in my windshield. After service, I feel car is having better pickup and feels lighter. Overall good service.

Thanks for taking great care of my car and my Mom's today. Only note is the service area needs better air-conditioning. Otherwise fantastic

I received an email about a $19.99 oil change offer from them. I scheduled an appointment for 7:00 am, arrived early, and was the 15 car in. Oil change took 3 hours (to be precise 2.54) , this was a basic oil change, without tire rotation or any additional services.. The shop might be suitable for mechanical problems, but it is not ideal for an oil change.

I had tires rotated and oil change. After leaving I noticed vibration and bad ride. After stopping I found my lug nuts on front passenger tire were all loose. I tightened and it drove fine. I tried three times to talk to a manager and each time the phone went dead after an employee said they would connect me. I finally got a place to leave a message, did and no one has called me back. I don’t usually complain but this was not a good experience.

He’s super rude and unprofessional. Bad at his job and rolls his eyes at you when you ask questions !

Its was good but please maintain some tracking system to let the customer know whats the status of their car in live like text messages

dishonest service depart typically requesting to do $1000-$2000 of unnecessary work at a hugely inflated rate on each visit even when asking to check their previous work. then if you refuse their service, they charge hundreds of dollars in diagnostic fees even without providing any useful diagnosis. overall they appear professional but underneath their appearances they are not the most honest shop

This was one of the worst experiences I wouldn't wish to anyone. Honestly, I do not recommend this place. The staff is disrespectful (especially Shön in sales services); they are pleasant before the sale but rude after the contract has been signed. I bought a car, and less than two weeks later, the "check engine" light came on. Despite my warranty, they were unable to fix it and instead suggested that I trade the car in. I requested a full initial diagnostic—including a printed OBD-II report containing the readiness monitor status, freeze-frame data, and all stored and pending fault codes—but they told me they could not provide that document. The car's front tires were supposed to be replaced at the time of signing the contract because they were completely bald. When I went in for the appointment, they took the worn front tires and moved them to the rear, while installing completely low-grade tires on the front axle. The rear tires—which were actually in very good condition—were removed; I only realized this once I got home. When I returned to address the issue, Mr. Shön responded defensively instead of listening to the customer. And the best part: They set up my car insurance through Progressive, I received a cancellation notice three weeks later informing me that my policy had been processed by an unauthorized agent or broker... If you like peace and transparency don't go there. If you like headaches... you can go...... I'm very disappointed

I really appreciate how they communicate with the customer re the problems with your vehicle. They use text, email and videos to communicate so you always know where you stand. They use text service advisors communicate well. Martin was my advisor.